Course details
Module One: Working with Your Manager- Adapting to Their Style
- Anticipate Their Needs
- Getting Your Responsibilities Defined
- When to Take the Initiative.
- Social Intelligence
- Basic Business Acumen
- Office Management
- Active Listening.
- Calendar Management
- Prepare for Changes and Surprises
- Keeping Others On Track
- Urgent/Important Matrix.
- Creating An Agenda
- Keeping Minutes
- Keeping the Meeting On Time
- Variations for Large and Small Meetings.
- Email Protocol
- Office Machinery
- Computer and Software Skills
- Communication Skills
- Phone and Voicemail Etiquette
- Word Processing
- Business Writing
- Internet Research.
- Filtering Data and Information
- Learn to Say No
- Dealing With Difficult People
- Recognize the Tricks.
- Prioritizing Your Workload
- Goal Setting
- Plan for Tomorrow, Today
- Staying on Track.
- Your Confidentially Duty
- Be Diplomatic and Discreet
- Keeping Data Secure
- What To Do in Sticky Situations.
- Project Management
- Trade Shows
- Interacting with Clients
- Social Media Management.
Job roles this course is suitable for:
assistant , secretary , administrator , Office Manager , PA to MDAbout Emirates Professional Training Institute
Since 2006, EPTI Educational Institute has grown to become one of SHARJAH’s finest training centers that offer certifications and diplomas approved by Ministry of Education.We offer a host of courses from basic computer to mangement and languages certifications and diplomas. Additionally, great attention is paid to our personality development courses.
Our panel of expert trainers will ensure that individual attention is paid to all our students, delivering a higher level of competence. See all Emirates Professional Training Institute courses
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