Executive & Personal Assistants هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

• Adapting to Their Style
• Anticipate Their Needs
• Getting Your Responsibilities Defined
• When to Take the Initiative.

• Social Intelligence
• Basic Business Acumen
• Office Management
• Active Listening.

• Calendar Management
• Prepare for Changes and Surprises
• Keeping Others On Track
• Urgent/Important Matrix.

• Creating An Agenda
• Keeping Minutes
• Keeping the Meeting On Time
• Variations for Large and Small Meetings.

• Email Protocol
• Office Machinery
• Computer and Software Skills
• Communication Skills

• Phone and Voicemail Etiquette
• Word Processing
• Business Writing
• Internet Research.

• Filtering Data and Information
• Learn to Say No
• Dealing With Difficult People
• Recognize the Tricks.

• Prioritizing Your Workload
• Goal Setting
• Plan for Tomorrow, Today
• Staying on Track.

• Your Confidentially Duty
• Be Diplomatic and Discreet
• Keeping Data Secure
• What To Do in Sticky Situations.

• Project Management
• Trade Shows
• Interacting with Clients
• Social Media Management.