Course details
Ambeone Training Institute provides customized in-house training to enable your staff to understand customer experience, build more effective customer relationships, and enhance your staff's skills through measuring and monitoring customer expectations.Your customer handling staff will learn more about customer experience management and will be able to handle each customer effectively, efficiently and 'delight' the customers with their attitude and performance through our unique "CARE" concept.
Benefits
This training will benefit your organization in many ways including
Improved customer experience and customer satisfaction.
Improved communication skills.
Improved staff morale and customer focus. Updated on 28 March, 2018
Eligibility / Requirements
Who Should Attend:
- Customer facing staff.
- Tele-sales staff.
- Help-desk professionals.
- Contact center representatives.
- Customer Relations Management Team members
- Call Center Representatives
Job roles this course is suitable for:
help desk , HELP DESK ADMINISTRATOR , Contact Centre Representative , Customer Relation Representative , Telesales Agent , customer service agentsCourse Location
About Ambeone Training Institute
Ambeone DMCC – Institute of Artificial Intelligence and Data AnalyticsRegistered & approved by the Knowledge & Human Resource Development Authority (KHDA) of Dubai since 2011, AMBEONE is a leading training institute in Dubai, offering executive training solutions in contemporary subjects for Career Progression and on-the-job implementation.
Our Training Programs
- Big Data Analytics & Machine Learning
- Applied Anaytics for Business Application
- Data Driven Management
- Data Driven Sustainability
Our Training Formats
- Corporate Trainings
- Public Batches
- Bootcamps
- Worshops
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