Course details
This foundation course offers an introduction to tourism and to the travel sector of international tourism. The focus is on quality customer service and on developing the skills needed by people working in this customeroriented business.
Certification
- FETAC Level 5 Tourism and Business 5M5011
Principal Areas of Study
- Tourism Principles & Practice
- Tourism Information and Administration
- Customer Service
- Work Experience
- Word Processing
- Principles of Practice & Selling
- Appreciation of Irish Culture
- Global Distribution System (Galileo) Level 6
(Modules offered may be subject to change).
Features of the Course
- Students acquire a detailed understanding of tourism and the national and international tourist industry
- Real training in interpersonal skills, developing excellence in communication – oral, written and telephone
- Instruction in key aspects of the Travel business – travel packages,holiday planning, travel agency practice
- Customer Care and Quality Service – what it is and how its delivered
- IATA approved: Galileo Computerised Reservations Systems
Progression
- Higher Education
Employment
- Travel Agencies
- Ferry and Rail Companies
Entry
General College Entry Requirements
Updated on 08 November, 2015Course Location
About Liberties College
We_They has 900 full-time students. We provide courses that make a real difference - building confidence and skills that will lay the foundation for your career. Personal growth is at the heart of vocational preparation. our aim is to get to know each student and help them to develop their strengths.
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