The Advanced Executive Assistant Program

Course details

Personal Assistants and secretaries are involved in so many different aspects of the organization; top level managers rely heavily on Personal Assistants and Executive Secretaries to help them achieve corporate success. It is understood that they should have excellent word processing, typing and shorthand knowledge. However, there is far more to the role than just administration. This workshop offers the PA / Executive Secretaries training in the areas beyond technical expertise which will improve their personal effectiveness and efficiency. This workshop has been designed to give sound understanding of the principals of each of the key areas by developing specific behaviors that facilitate good communication habits and excellent managing skills. By combining the enhancement of thinking beyond the established area and participant's experience (productive thinking) with effective planning techniques the training provides a space where participants will learn how to manage effectively one's own performance and that the others through productive communication. Good communication and solid competence in problem finding, solution development and implementation are the key elements of achieving excellence in the work environment. Through a highly experiential workshop, designed to create awareness in participants of core competences, processes and performances attaining a managing responsibility in turbulent environments with fast changing technologies.