Personal Assistants and secretaries are involved in so many different aspects of the organization; top level managers rely heavily on Personal Assistants and Executive Secretaries to help them achieve corporate success. It is understood that they should have excellent word processing, typing and shorthand knowledge. However, there is far more to the role than just administration. This workshop offers the PA / Executive Secretaries training in the areas beyond technical expertise which will improve their personal effectiveness and efficiency. This workshop has been designed to give sound understanding of the principals of each of the key areas by developing specific behaviors that facilitate good communication habits and excellent managing skills. By combining the enhancement of thinking beyond the established area and participant's experience (productive thinking) with effective planning techniques the training provides a space where participants will learn how to manage effectively one's own performance and that the others through productive communication. Good communication and solid competence in problem finding, solution development and implementation are the key elements of achieving excellence in the work environment. Through a highly experiential workshop, designed to create awareness in participants of core competences, processes and performances attaining a managing responsibility in turbulent environments with fast changing technologies.
We are passionate about making a difference through our Learning Development Interventions and Management / HR Development Projects that transform our clients leaders, managers, teams and organizations to be more business-oriented. That is whaT Bbusinesss indicates.
Our successful approach ensures that investments made by our clients produce the desired on-the-job changes and clear, measurable results for the organization.
At Bbusinesss, Learning and Development is much more than a single event. It is a Journey. Our proven approach is comprehensive and dynamic, with reliable experienced consultants and support team to assist you every step of the way.See all Bbusinesss courses