Course details
On completion of this module, participants will gain awareness of the skills and knowledge in supervise quality control teams at the work place. It is a systematic approach that workers can use to make incremental and breakthrough improvements in processes that produce products and services for customers.
PROGRAMME OUTLINE
1. Plan daily quality control activities
- Work-place based quality practices and procedures
- Importance of work place communication procedures and practices
- Quality specification and tolerances within work or product specifications
2. Facilitate and control process quality
- Types of quality data, statistic collection tools and methodology
- Types of workplace tools, equipment, machines, processes and operating procedures
- Importance of organisational procedures related to quality
- Work place communication processes within the quality framework
- Identifying safety hazards
3. Maintain process quality
- Types of work place communication techniques
- Relevant industry codes of practices
- Non-conformities in the work place and the quality systems
- Development strategy for self and team members
Course Location
About SMF Centre for Corporate Learning
The Singapore Manufacturing Federation (SMF), formerly known as the Singapore Manufacturers' Association, was first established in 1932. Its main aim is to champion the Singapore manufacturing sector. With a membership of over 2,800 corporate members ranging from MNCs to SMEs, SMa carries out a myriad of activities to enhance the competitive edge of our members.
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