Total quality management (TQM) is a management approach to long- term success through customer satisfaction. This training course in TQM teaches you how to use a combination of strategy, data, and effective communication to integrate quality into all aspects of your organization.
Leaders, Supervisors, Quality Managers, middle managers, and all employees
This course focuses on customers to determine the level of quality, employees' participation and satisfaction as internal customers, documenting and reducing processes. The TQM course focuses on the horizontal processes interconnecting different functional strategies often organized into vertically structured departments.
About MECAT Education Training and Consulting
How can you fullfull and reach your potential ? Become who you want to be, we belive our state of the art courses can help.
Whether you are a student or a professional, our courses are designed to get you from where you are to where you want to be.
MECAT is accredited by the Knowledge and Human Development Authority (KHDA).
We offer a variety of courses within different programs: Business Program, Education Program
Enquire about this course
You may add more courses here,
your list will be saved.