Total quality management (TQM) is a management approach to long- term success through  customer satisfaction. This training course in TQM teaches you how to use a combination of  strategy, data, and effective communication to integrate quality into all aspects of your  organization.

Target Audience

Leaders, Supervisors, Quality Managers, middle managers, and all employees 

Learning Objectives

This course focuses on customers to determine the level of quality, employees' participation and  satisfaction as internal customers, documenting and reducing processes. The TQM course  focuses on the horizontal processes interconnecting different functional strategies often  organized into vertically structured departments.

How can you fullfull and reach your potential ? Become who you want to be, we belive our state of the art courses can help.

Whether you are a student or a professional, our courses are designed to get you from where you are to where you want to be.

MECAT is accredited by the Knowledge and Human Development Authority (KHDA).

Our courses:
We offer a variety of courses within different programs: Business Program, Education Program

See all MECAT Education Training and Consulting courses

Contact information not available.

Courses you can instantly connect with... Strategic Quality Management LEORON Professional Development Institute

Is this the right course for you?

Rate our content

Didn't find what you were looking for ?