Course details
This course is designed to equip the participants with basic English language skills commonly used at the workplace. Participants will be able to write confidently in English and use it to communicate and express their views to their colleagues and other people.
Key Benefits
- Learn to speak and write English well, and with confidence in work-related situations
- Learn how you can practise your language skills
- Understand and express your ideas in writing
- Write short messages and complete simple forms in English
Course Content
- Expressing Preferences
- Expressing Duration and Distance
- Expressing Apologies
- Asking for and Giving Information about a Job
- Making Complaints
- Relaying Telephone Messages
- Giving and Responding to Warnings
- Making Suggestions and Making Appointments
- Giving Facts and Figures
- Describing Job Procedure
- Asking for and Giving Advice
- Giving Explanations
- Expressing Approval and Disagreement
- Making Simple Reports
- Expressing Sympathy and Appreciation
- Expressing Future Plans
Learning Methodology
Audio and video CDs, course books, tutorials and leader-marked exercises are included in the programme to enhance your learning. Tele-consulting is also available to aid participants in their learning.
Who Should Attend
Those who can read English alphabets and simple phrases, with higher Primary to Secondary School Education, and have completed the Easy English programme; or foreigners who do not speak or use English as a native language and would like to learn how to speak and write in English are encouraged to attend this course.
Participants who have successfully completed the Fast Forward Working English course can proceed to the Certificate in Practical English course.
Updated on 08 November, 2015Course Location
About Service Quality Centre
Established in 1990, We_They rich heritage is derived from founding partners, Singapore Airlines (SIA), one of the world’s leading carriers listed in Fortune 500 and an internationally respected brand; and SPRING Singapore (the former Standards, Productivity and Innovation Board), a government enterprise development agency that develops and promotes internationally recognised standards and quality assurance.
With the best of SIA’s service philosophy infused with SPRING’s experience in setting standards for business excellence and innovation, We_They delivered the business advantage that organisations – public and private, large and small – needed to provide outstanding customer value, quality and performance.
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