Course details
Performance Appraisal is conducted by many organisations to review and assess staff work performance in order to determine performance rewards, promotions, work and training interventions. It is an opportunity for the Supervisors to coach and give feedback, both positive and negative, on a regular and timely basis so that their staff can grow and develop. In setting performance objectives to achieve, both supervisors and staff would then have a focus and targets to aim for.
What will I learn?
At the end of the workshop, participants will be able to:
- Recognize the importance of having a performance appraisal process that is both objective and effective.
- Identify the performance appraisal cycle, the part staff, supervisor and organisation play in the cycle.
- Engage in open and objective dialogue with one another during appraisal to set performance standards.
- Work together with staff to set mutually agreed peformance targets and standards.
- Implement effective strategies that increase staff motivation to perform better, manage low achievers and handle any disagreement in expectations.
- Develop skills in observing and giving feedback, listening and asking questions for effective coaching and improve performance.
- Use the staff development plan to set, monitor and measure the progress of performance targets to be achieved.
Who should take this course?
This workshop is specially designed for individuals who needs to carry out appraisal interview.
- Understand the 3Ps for an effective performance appraisal review
- Identify the roles and responsibilities of both supervisors and staff in the performance management cycle
- Learn important considerations in engaging an open and objective dialogue during appraisal feedback reviews
- Identify effective strategies that will increase staff motivation to perform better, manage low achievers and handle any disagreement in expectations
- Learn how to set clear and quantifiable key performance targets and expectations that is mutually agreeable by both supervisors and staff
- Effective communication techniques in a performance appraisal review
- Draw up an individual staff development plan and facilitating the development of others
Will I recieve a certificate of completion
Certificate of Attendence from NTUC LearningHub Pte Ltd
Updated on 22 March, 2018Course Location
About NTUC Learninghub
NTUC LearningHub Private Limited was corporatised in 2004 with the mission to enhance the lifelong employability of Singapore’s workforce by providing high quality, innovative products and affordable learning. The training programmes provided by NTUC LearningHub comprise Infocomm Technology, Professional IT Certificates, Soft Skills & Literacy, Workplace Safety & Health, Employability Skills System, Customer Service Training, Trades, Cleaning, WSQ Security and Manufacturing Skills. To date, it has trained more than 1,000,000 executives and working adults, and has worked with more than 10,000 companies to identify training needs, define curriculum roadmaps and deliver contemporary training programmes. The organization has evolved to meet the burgeoning training needs of Singaporeans to continuously keep pace with the dynamic business economy.
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