Overview:

The Selling Collaboration Solutions workshop is a course designed to help account managers understand the elements and business value of Cisco Collaboration solutions, and to teach them how to uncover opportunities and position solutions in a way that will clearly demonstrate their relevance to both business and technical decision makers.

Objectives:

  • After you complete this course you will be able to:
  • Identify business drivers accelerating the need to implement full Collaboration solutions
  • Describe the value of Cisco Collaboration solutions for both technical and business decision makers
  • Explain the elements of the Cisco Collaboration Architecture
  • Recognize Collaboration Architecture opportunities
  • Apply a questioning process to uncover customer needs
  • Overcome common objections to Collaboration Architectures
  • Access tools and resources to support sales activities

Content:

  • Workshop Introduction
  • Collaboration Business Drivers
  • Cisco Collaboration Solutions
  • Identifying Collaboration Opportunities
  • Positioning the Value of Collaboration
  • Action Planning and Workshop Wrap-Up

Global Knowledge is the worldwide leader in IT and business skills training. They deliver via training centers, private facilities, and the Internet, enabling their customers to choose when, where, and how they want to receive training programs and learning services.

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