PSA- International Certification in Passenger Service Agent(UK) Syscoms College
Price: AED 3,500

    Course details

    Course Overview

    Passenger Service Agent course will give you a real advantage when applying for Passenger Service Agent as it will show you have made a serious commitment towards wanting to be a Passenger Service Agent. Passenger service agent in a front liner staff in the international airport. This course develops your skills and knowledge about this industry and helps you to build your career and clear your interviews easily. There are 18 modules in it.

    Course Outline

    1. Introduction
    2. Types of Airlines
    3. Regulatory Authorities
    4. Geography
    5. Airport Codes
    6. Time & Time Zones
    7. Aviation Terminology
    8. Aircraft Familiarisation
    9. Theory of Flight
    10. Airport & Ground Procedures
    11. Flight Handling Agencies
    12. Customer Service
    13. Reading Air Tickets
    14. Passports and Visa
    15. Exchange Rates
    16. Baggage
    17. Security
    18. Ramp Safety
    Updated on 20 September, 2018

    About Syscoms College

    Who We Are
    SYSCOMS, started as Syscoms Information Technology Institute in 1990 in Abu Dhabi, has developed and grown into a renowned training institute with branches in Al Ain and Dubai in the United Arab Emirates as well as having its presence in Doha, Qatar. It was created to meet the increasing demand for continuing education institutions in the region that would provide quality services and recognized courses which would be accepted locally and internationally. It is an educational establishment of a renowned organization in the Gulf region, LULU Group International which is famous for its popular chain of hypermarkets, supermarkets, departmental stores and shopping malls.
    What We Do
    SYSCOMS offers a number of short diploma courses in continuing education field that will give the students a strong background and up-to-date knowledge of their selected course. Moreover, on completion of the program they can immediately find employment at entry-level and other positions.
    We constantly assist our students by organizing free seminars on different topics to groom their overall personalities.

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