Syscoms College PSA- International Certification in Passenger Service Agent(UK) Syscoms College

Course Overview

Passenger Service Agent course will give you a real advantage when applying for Passenger Service Agent as it will show you have made a serious commitment towards wanting to be a Passenger Service Agent. Passenger service agent in a front liner staff in the international airport. This course develops your skills and knowledge about this industry and helps you to build your career and clear your interviews easily. There are 18 modules in it.

Course Outline

  1. Introduction
  2. Types of Airlines
  3. Regulatory Authorities
  4. Geography
  5. Airport Codes
  6. Time & Time Zones
  7. Aviation Terminology
  8. Aircraft Familiarisation
  9. Theory of Flight
  10. Airport & Ground Procedures
  11. Flight Handling Agencies
  12. Customer Service
  13. Reading Air Tickets
  14. Passports and Visa
  15. Exchange Rates
  16. Baggage
  17. Security
  18. Ramp Safety

Who We Are

SYSCOMS, started as Syscoms Information Technology Institute in 1990 in Abu Dhabi, has developed and grown into a renowned training institute with branches in Al Ain and Dubai in the United Arab Emirates as well as having its presence in Doha, Qatar. It was created to meet the increasing demand for continuing education institutions in the region that would provide quality services and recognized courses which would be accepted locally and internationally. It is an educational establishment of a renowned organization in the Gulf region, LULU Group International which is famous for its popular chain of hypermarkets, supermarkets, departmental stores and shopping malls.

What We Do

SYSCOMS offers a number of short diploma courses in continuing education field that will give the students a strong background and up-to-date knowledge of their selected course. Moreover, on completion of the program they can immediately find employment at entry-level and other positions.

We constantly assist our students by organizing free seminars on different topics to groom their overall personalities.


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