Project Stakeholder Management

Course details

The course provides the foundation for individuals entering the field of project Stakeholder management. The course will cover how to identify stakeholders and produce a stakeholder register as well as other principles in project Stakeholder Management area.

 Learning outcomes

By the completion of this course, learner should be able to:

1. Understand the principles of Stakeholder Management
2. Identify the Tools and Techniques related to Stakeholder Management
3. Identify and analyze project stakeholders
4. Determine stakeholder information needs and project communication requirements
5. Communicate effectively with project stakeholder
6. Manage stakeholder expectations to ensure stakeholder satisfaction

Expected Qualification/Unit Level 

To be equivalent to Level 8

Assessment criteria for each learning outcome

Learners will be assessed throughout the courses based on their competency shown in their work on their assignments.

Who should attend or potential job occupations

This courses is designed to suite each of the following roles:

• General Managers
• Project Manager
• Project Coordinators
• Business Managers
• Project Expeditors
• Supervisors, Site Engineers
• Business Consultants
• Contracting officers

Program Sector

Management

Topic / Content outlines

The course will cover the following topics:

• Plan for stakeholder engagement.
• Plan communications management.
• Manage communications.
• Control stakeholder engagement.
• Manage stakeholder expectations.