Professional Secretarial & Administration Skills Orient MCT

The role of being a professional secretary or administrator requires: excellent office skills, accurate filing, preparing for meetings, dealing with people, both on the telephone and face-to-face, exceptional interpersonal abilities, and first class business writing and communication skills. This program covers all of these, and more.

Who is this Course for?

  • People in Secretarial or Administrative position and who wish to get appointed to such positions.
  • People who wish to improve their administrative skills.

Course Overview:

  • Understand the importance of effective administration skills within an organization
  • Develop the skills needed to be a professional secretary
  • Enhance your communication and interpersonal skills
  • Manage your time efficiently and be able to think proactively
  • Learn how to set up and manage effective filing systems
  • Understand how to manage stock and stationery supplies
  • Enhance telephone skills and learn what to say, and what not to say
  • How to be assertive and build a good rapport with your boss

Benifits of the course:

  • Practical skills and knowledge to improve the overall administration within your office, or organization
  • A clear understanding of what makes a good secretary or administrator
  • The ability to plan and priorities time and activities
  • Effective communication skills to deal successfully with colleagues and customers.

Entry Requirements:

Should know Basic English Language.

Orient MCT is a leading Training and Management Consulting firm, which helps individuals and organizations to realize their true potential. 
In today’s competitive business environment, corporates are increasingly looking for ways to boost employee performance and effectiveness. At Orient MCT, we believe people are biggest asset of a company and can produce outstanding results if nurtured properly. Our practical result-oriented training programs deliver measurable improvements at all levels of an organization. 
We provide a powerful learning experience that will remain with the participants throughout their life, combining analytic rigour, a result-oriented approach and inspirational delivery technique.
We offer solutions that foster creative and innovative techniques to develop new ways of thinking; promote personal and professional development; improve organization’s quality and productivity, and Orient people through initiatives to help build a strong and fulfilling career.
Our programs range from Leadership to Sales, from Health and Safety to Financial Services, from technology to soft-skills, customized and catered to your individual business needs.
Orient MCT is a leading Training and Management Consulting firm, which helps individuals and organizations to realize their true potential. 
In today’s competitive business environment, corporates are increasingly looking for ways to boost employee performance and effectiveness. At Orient MCT, we believe people are biggest asset of a company and can produce outstanding results if nurtured properly. Our practical result-oriented training programs deliver measurable improvements at all levels of an organization. 
We provide a powerful learning experience that will remain with the participants throughout their life, combining analytic rigour, a result-oriented approach and inspirational delivery technique.

Services:

We offer solutions that foster creative and innovative techniques to develop new ways of thinking; promote personal and professional development; improve organization’s quality and productivity, and Orient people through initiatives to help build a strong and fulfilling career.
Our programs range from Leadership to Sales, from Health and Safety to Financial Services, from technology to soft-skills, customized and catered to your individual business needs.

Approach:

  • Accurately identify and understand specific demographic traits & skills gap
  • Quantify and measure loss of productivity in business due to these gaps
  • Develop customized workshops and programs to address these gaps
  • Provide accurate measurements on productivity improvements after the workshops
  • Follow-up after delivery to monitor and report on workshop effectiveness

 

See all Orient MCT courses

Administration and Secretarial Related Questions

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