Problem Solving And Decision Making Supervisory Lighthouse Global
Price: TBA

    Course details

    This module at supervisory level aims to impart knowledge and skills to solve workplace problems – finding root causes to a problem, leading team members to generating and evaluating ideas, arriving at and implementing solution to solve the workplace problems.

    Programme Outline

    Recognise a Problem Area and Detect the Problem

    • Problem vs Planned Changes
    • Symptoms and Deviation
    • Using Logical Deduction
    • Verifying Information
    • Arriving at the Exact Problem

    Facilitate Generation of Ideas

    • Identifying Root Cause
    • Leading the Idea Generation Process
    • Using Idea Generation Tools
    • Encouraging Creativity
    • Filtering Viable Ideas
    • Considering Value of Idea
    • Impact of Ideas on Workplace Ecology

    Make a Decision and Take Responsibility for It

    • Arrive at Solution
    • Develop a Comprehensive Implementation Plan
    • Post Implementation – Evaluating Effectiveness
    • Address Failure / Gaps
    Updated on 08 November, 2015

    About Lighthouse Global

    We_They Training and Consultancy Pte Ltd provide integrated training consultancy services and programme delivery to meet clients’ needs in the areas of customer service, communications skills, corporate cum personal development and teambuilding, etc.
    Lighthouse was born out of the desire of several passionate training professionals to bring organisations to new heights through learning and development. As a result, Lighthouse was incorporated in late 2006. The company now has a pool of experienced consultants and trainers to drive organisations’ training initiatives to achieve corporate success.
    See all Lighthouse Global courses
    Are you from Lighthouse Global ? Claim your course!
    Courses you can instantly connect with... Do an online course on Logistics and supply chain starting now. See all courses

    Is this the right course for you?

    Rate this page

    Didn't find what you were looking for ?

    or