Price: TBA
- Duration: 16 Hours
Course details
This module at supervisory level aims to impart knowledge and skills to solve workplace problems – finding root causes to a problem, leading team members to generating and evaluating ideas, arriving at and implementing solution to solve the workplace problems.
Programme Outline
Recognise a Problem Area and Detect the Problem
- Problem vs Planned Changes
- Symptoms and Deviation
- Using Logical Deduction
- Verifying Information
- Arriving at the Exact Problem
Facilitate Generation of Ideas
- Identifying Root Cause
- Leading the Idea Generation Process
- Using Idea Generation Tools
- Encouraging Creativity
- Filtering Viable Ideas
- Considering Value of Idea
- Impact of Ideas on Workplace Ecology
Make a Decision and Take Responsibility for It
- Arrive at Solution
- Develop a Comprehensive Implementation Plan
- Post Implementation – Evaluating Effectiveness
- Address Failure / Gaps
Course Location
About Lighthouse Global
We_They Training and Consultancy Pte Ltd provide integrated training consultancy services and programme delivery to meet clients’ needs in the areas of customer service, communications skills, corporate cum personal development and teambuilding, etc.
Lighthouse was born out of the desire of several passionate training professionals to bring organisations to new heights through learning and development. As a result, Lighthouse was incorporated in late 2006. The company now has a pool of experienced consultants and trainers to drive organisations’ training initiatives to achieve corporate success.
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