Online
- Duration / Course length: Upto 2 Hours Start now
- Accredited by: CPD Qualification Standards
- Certificates:
- Course delivery: This course is delivered in video format
Course details
Dive deep into the captivating world of telephonic commerce with our course, “Telesales Executive Training: Excellence in Sales Communication.” In this meticulously structured programme, journey from the foundations of telesales to mastering the intricacies of closing a call proficiently. Understand the art of telephonic persuasion, uncover strategies to turn potential leads into loyal customers, and navigate the often-challenging dynamics of call situations to ensure optimal outcomes. By the end of this course, harness the power of effective communication to leave an indelible mark in the competitive landscape of telesales.Learning Outcomes
- Comprehend the fundamental principles and nuances of telesales communication.
- Develop proficiency in lead generation and employing strategic sales techniques.
- Perfect the processes of call preparation, staging, response, and closure.
- Address and navigate challenging call situations with finesse and professionalism.
- Gauge and enhance sales performance through relevant metrics and performance management tools.
Telesales Executive Training: Excellence in Sales Communication
- Module 01: Introduction to Telesales
- Module 02: Prospecting and Lead Generation
- Module 03: Sales Techniques and Strategies
- Module 04: Call Preparation
- Module 05: Call Response
- Module 06: Staging the Call
- Module 07: Dealing with Difficult Situations
- Module 08: Closing the Call
- Module 09: Telephone Etiquette
- Module 10: Sales Metrics and Performance Management
- Unlimited access to the course for a lifetime.
- Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course.
- Structured lesson planning in line with industry standards.
- Immerse yourself in innovative and captivating course materials and activities.
- Assessments designed to evaluate advanced cognitive abilities and skill proficiency.
- Flexibility to complete the Course at your own pace, on your own schedule.
- Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.
- Unlock career resources for CV improvement, interview readiness, and job success.
- Individuals aiming to venture into the telesales sector and hone their telecommunication abilities.
- Current sales agents eager to augment their skill set and thrive in the dynamic telesales environment.
- Team leaders in sales desiring to mentor their teams with industry-relevant knowledge.
- Entrepreneurs who wish to implement telesales as a growth strategy for their enterprise.
- Any professional keen on mastering telecommunication skills for diverse business applications.
Upon course completion, a written assignment test is available. Pass the test to obtain a PDF certificate for 22 AED. Original hard copy certificates are available for an additional 35 AED. Updated on 08 November, 2023
Eligibility / Requirements
This Telesales Executive Training: Excellence in Sales Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Telesales Executive Training: Excellence in Sales Communication was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
Job roles this course is suitable for:
Sales Development Representative , Account Executive , Customer Success Manager , Sales Operations Manager , Sales Engineer , Business Development Representative , VP of SalesAbout StudyHub
Who Are We?Studyhub is a premier online learning platform which aims to help individuals worldwide to realise their educational dreams. For 5 years, we have been dedicated to providing a comprehensive selection of high-quality courses designed to suit the needs of learners of all ages, backgrounds, and experience levels. We have over 1000 professionally made courses to support your career growth. More than 20000 students have chosen us as their learning platform. Born out of a passion for education and technological innovation, Studyhub has grown to become a hub for knowledge, skills acquisition, and career advancement. Our team of expert educators, industry professionals, and passionate individuals are committed to promoting a culture of effective learning. We believe in the transformative power of education, and our mission is to make the world a better place with the help of proper education.
Whether you're a student looking to enhance your academic performance or a professional seeking to expand your skillset, Studyhub is here to guide you on your learning path. Join our community today and embark on an exciting educational journey with us. Success awaits you!
Why Studyhub?
When you choose to study with Studyhub, you're investing in more than just a course—you're investing in your future. Our extensive collection of courses covers a wide array of subjects, each made with attention to detail and a clear focus on real-world applicability. We understand the dynamic nature of the global job market, and our courses reflect the most in-demand skills and knowledge areas. With us, you are not just learning; you are advancing towards your dreams.
- Chance to get extensive training from industry expert instructors
- Study anytime from anywhere at your own pace
- Upskill and enhance your earning potential by completing a course and getting a CPD accredited certificate.
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