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Brentwood Open Learning College Retail Management Diploma Brentwood Open Learning College
  • Duration / Course length: Upto 400 Hours Start now
  • Accredited by: ABC Awards
  • Certificates:
  • Course delivery: This course is delivered in presentation format

Course details

Retail Management

Certificate of achievement in Retail Management Level 3. Additional CPD Accredited Retail Management Certificate with 50 CPD points available with no extra study.
Interested in becoming the next big retail superstar? Ready to take an existing retail career to the next level? With an advanced Level 3 Certificate in Retail Management, this dynamic global sector could be yours for the taking!
Retail Management could be defined as the various interconnected processes that help buyers procure the products they need from sellers. In reality, there's so much more to successful retail than this. Along with fulfilling every customer's basic requirements, successful retail is about every step of the customer's journey from start to finish. Effective Retail Management ensures the customer enjoys a pleasant, positive and memorable experience from the moment they enter the store. It helps customers shop confidently and with ease, while at the same time helping the business anticipate and deal with important issues. Ultimately, it's neither product quality nor affordability that the customer remembers. It's the extent to which the retailer they visited exceeded their expectations and left a lasting impression.
This advanced Level 3 Certificate in Retail Management is ideal for anyone looking to reach the very top of the ladder in the retail environment. Career opportunities for successful retail managers extend to every to major town and city worldwide. Learn how to take your existing salesmanship to the next level, build strong customer relationships and reap the rewards of professional-level communication skills. Master the art of dealing with difficult customers, learn how to accurately read customer behaviour and examine the most important stock management issues in Retail Management. Study in your own time at a pace that suits you, with complete support provided by your own personally-assigned tutor.
Sign up online and your career in high-level Retail Management starts today!

Course Outline
Competition for more advanced positions in most Retail environments is intense. By boosting your CV with an advanced Level 3 Certificate in Retail Management, you stand every chance of gaining an important edge over rival candidates. This fully-endorsed distance learning program is delivered over a series of eight modules, covering the following retail management concepts:

Module 1 - Essential Skills for Smart Selling
  • Essential Skills
  • Consultative Selling
  • Customer Focused Selling
  • The Sales Cycle
  • Law of attraction
  • Expectancy theory
  • Setting Goals with SPIRIT
Module 2 - Productivity Techniques for Maximum Selling
Customer Service
  • Up-Selling
  • Cross-Selling
  • Value-Added Selling
  • Finding New Clients
  • Selling Price
Module 3 - The Selling Process
  • What is Personal Selling?
  • Importance of Personal Selling
  • Selling Theories
  • The Personal Selling Process
  • Qualities of a Good Salesperson
  • Sales Promotion
Module 4 - Dealing with suppliers.
  • Organisation of Procurement
  • Choosing Suppliers
  • Monitoring Supplier Performance
  • Procurement Cycle
  • Types of Purchase
  • Logistical Interfaces
Module 5 - Dealing with the Management of Stock
  • Fitting into the Logistics Strategy
  • Activities within a Warehouse
  • Aims of Warehousing
  • Materials Handling
  • Packaging
Updated on 28 April, 2023

Eligibility / Requirements

Retail Management
No particular entry requirement.
Option 1
Retail Management Diploma QLS Level 5 endorsed by Quality Licence Scheme
Certificate Fee: £120 + postal charges
Option 2
Retail Management Diploma issued by CPD
PDF Certificate - FREE
Hard copy - £25 + postal charges
Option 3
CPD Accredited Certificate
(PDF format)=£30
(Hard copy)=£95 + postal charges
*Postage Charges: National £9, International £15

About Brentwood Open Learning College

Brentwood Open Learning College is UK's leading online and distance learning platform. We specialise in online learning and correspondence courses.
Where ever you are in the world you can choose from our accredited courses. Our aim is to make skills affordable and accessible for people from all walks of life. We provide a platform where you can polish your potentials by getting all the necessary skills, training and education you need for your successful life.
We offer a market-leading range of accredited courses in a wide variety of contemporary subjects and specialisms. Whether looking to enhance your CV, further your career prospects or simply explore a new subject entirely, you’ll find exactly what you’re looking for with BOLC.
Why Study with BOLC?
Every year, thousands more students join BOLC to take advantage of our unique distance learning services. As a BOLC student, you’ll benefit from:
  • Courses accredited by theUK's top awarding bodies
  • A course that works around your schedule and lifestyle
  • No deadlines or time limits of any kind
  • Take as many study breaks as you like
  • Professional tutoring and support at all times
  • Huge savings over standard course fees
  • All course material provided as standard
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