Receptionist Diploma

StudyHub

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Duration / Course length: Upto 11 Hours Start now
Accredited by: CPD Qualification Standards
Certificates:
Sample certificate
Course delivery: This course is delivered in video format

Course details

Enhance your receptionist skills with this comprehensive diploma course. Delve into various modules covering essential aspects of reception and office management. Learn business telephone etiquette, travel arrangement skills, time management, and effective communication. Acquire advanced MS Excel proficiency for data management. From customer service to business writing, this course equips you with the knowledge and skills needed to excel as a receptionist.

Learning Outcomes:

Master essential receptionist duties and etiquette.
Develop effective business telephone skills.
Learn to represent your employer and company professionally.
Gain proficiency in mail services, shipping, and travel arrangements.
Enhance time management and organizational skills.
Strengthen communication and customer service abilities.
Acquire proficiency in Microsoft Excel, from text and mathematical formulas to advanced functions.
Learn Power Query and Excel keyboard shortcuts for efficient data management.

COURSE CURRICULUM

Receptionist Diploma:

Introduction to Reception and Receptionist
Business Telephone Skills
Representing Your Boss and Company
Mail Services and Shipping
Travel Arrangements
Organising Meeting and Conferences
Time Management
Record Keeping and Filing Systems
Business Writing Skills
Organisational Skills
Communication Skills
Customer Service
Effective Planning and Scheduling
Invoicing/Petty Cash
Business Environment

Advanced MS Excel:

How to Get the most of the course
Text formulas in Excel
Text Formulas Exercise
Text Formulas Exercise (answers)
Mathematical Formulas In Excel
Mathematical Formulas Exercise
Mathematical Formulas Exercise (answers)
Date and Time Formulas In Excel
Date and Time Formulas Exercise
Date and Time Exercise Formulas (answers)
Logic Formulas In Excel
Logic Formula Exercise
Logic Formula Exercise (answers)
Financial Formula In Excel
Financial Formula Exercise
Financial Formula Exercise (answers)
Informational Formula In Excel
Informational Formula Exercise
Informational Formula Exercise (answers)
Getting Traffic To Your Site
Menu Example with Excel Vlookup
Wildcard Search with Excel Vlookup
Looking to the Left with Excel Vlookup
2-Way Lookup
Comparing Lists with Excel Vlookup
Microsoft Excel Vlookup Tips and Tricks
Power Query Intro and Excel version
Excel Power Query – Introduction
Enabling M in Power Query
Transform Data – Trim in Excel Power Query
Transform Data – Format Dates and Values in Excel Power Query
Simple Expressions
Simple Expressions – Nested Expressions
Transform Data – Parsing URLs in Excel Power Query
Variables
Formatting Excel Keyboard Shortcuts
Table Excel Keyboard Shortcuts
Editing Excel Keyboard Shortcuts
Formula Excel Keyboard Shortcuts
Workbook Excel Keyboard Shortcuts
Handy Excel Shortcuts Keyboard Shortcuts

Why buy this Receptionist Diploma?

Unlimited access to the course for a lifetime.
Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course.
Structured lesson planning in line with industry standards.
Immerse yourself in innovative and captivating course materials and activities.
Assessments are designed to evaluate advanced cognitive abilities and skill proficiency.
Flexibility to complete the Course at your own pace, on your own schedule.
Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.

Certification

Upon course completion, a written assignment test is available. Pass the test to obtain a PDF certificate for 22 AED. Original hard copy certificates are available for an additional 35 AED.

Who is this course for?

This Receptionist Diploma course is ideal for

Aspiring receptionists seeking comprehensive training.
Office professionals looking to enhance their skills.
Individuals aiming to excel in administrative roles.
Those interested in improving their Microsoft Excel proficiency.

Updated on 30 October, 2023

Eligibility / Requirements

This Receptionist Diploma was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.

Job roles this course is suitable for:

Receptionist , Administrative Assistant , Office Coordinator , Customer Service Representative , Data Entry Clerk

About StudyHub

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Studyhub is a premier online learning platform which aims to help individuals worldwide to realise their educational dreams. For 5 years, we have been dedicated to providing a comprehensive selection of high-quality courses designed to suit the needs of learners of all ages, backgrounds, and experience levels. We have over 1000 professionally made courses to support your career growth. More than 20000 students have chosen us as their learning platform. Born out of a passion for education and technological innovation, Studyhub has grown to become a hub for knowledge, skills acquisition, and career advancement. Our team of expert educators, industry professionals, and passionate individuals are committed to promoting a culture of effective learning. We believe in the transformative power of education, and our mission is to make the world a better place with the help of proper education.

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Chance to get extensive training from industry expert instructors
Study anytime from anywhere at your own pace
Upskill and enhance your earning potential by completing a course and getting a CPD accredited certificate.
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