Performance Management

Course details

Performance Management

Certificate of achievement in Performance Management Level 7. Additional CPD Accredited Certificate with 180 CPD points available with no extra study.
Endorsed Certificate of Achievement. Looking to master the art of driving workforce efficiency? Ready to step up to a capable and rewarding leadership position for the first time? Discover what it takes to succeed as an essential HR asset with this insightful Level 7 diploma in Performance Management. With a little help from Brentwood Open Learning College, the management career you've been dreaming of could be right at your fingertips!
Performance management is all about extracting the best from each and every member of the workforce. Not only for the benefit of the business, but to ensure that every employee has the opportunity to reach their maximum potential. Performance managers are responsible for motivating, inspiring and nurturing the development of team members at all levels. From initial recruitment to provision of training to deployment to long-term career advancement, the input of the performance manager has wide-reaching influences. Unsurprisingly, those who are able to optimise the performance of employees at all levels represent priceless HR assets in the eyes of business owners worldwide.
This exclusive Level 7 diploma in Performance Management provides candidates with a comprehensive introduction to this critical component of HR management. Perfect for newcomers and existing members of the workforce alike, learners are gradually guided through the roles and responsibilities of those who work in employee performance management. Whether pursuing promotion, looking to secure your first professional position or simply out to improve your HR competencies, this fully-endorsed distance learning program could make all the difference!
Enrol today and take the first step towards the fulfilling HR career you know you're capable of!


Course Outline
Our highest-level diploma in Performance Management is delivered over the course of 18 insightful modules - each concluding with an online assessment to verify your acquired knowledge and competencies. Your assigned tutor will provide you with comprehensive support at all times, in order to assist with your successful completion of each unit.

Module 1 - Building High Performance Teams

• A Changing Structure
• Types of Teams
• Team Norms
• The TORI Team Building Model
• A Team's Activities
• The Five Stages of Team Development

Module 2 - Performance Appraisals

• Performance Appraisals Done Well
• Errors We Make
• Types of Performance Reviews
• Choosing What Works
• Formal, Annual, or Semi-Annual Review
• Module 3 - Performance Management Process
• The Performance Management Process
• Setting Goals with SPIRIT
• The Performance Management Cycle
• Setting Standards

Module 4 - Conducting Effective Performance Reviews

• Creating a Performance Development Plan
• Feedback and Communication
• Listening Skills
• Communication Strategies
• Giving Feedback
• Accepting Criticism
• Module 5 - Planning the Interview
• Preparing for the Interview
• The Interview Format
• Probing Techniques
• The Critical Incident Technique
• Post-Interview Checklist

Module 6 - Maintaining Performance

• Maintaining Performance
• Handling Performance Problems
• The Part Where Someone Gets Fired
• Performance Management Checklists
• Module 7 - Motivating Employees
• Motivational Aspects
• What is Motivation?
• Corporate Reputation
• Developing Pay Structures
• Plus more

Module 8 - Knowledge Management

• The Business Case for Knowledge Management
• The Knowledge Management Mix
• The Knowledge Management Framework
• ITandD's Conundrum
• Workshop Wrap-Up

Module 9 - Talent Management

• What is Talent Management?
• A Focused Effort to Manage Talent
• Risk Assessment
• Developing Your Vision
• Understanding Competencies

Module 10 - Succession Planning

• Defining a Succession Plan
• Components of the Plan
• Success Model
• Setting the Scope
• Risk Assessment
• Gathering Information
• Forecasting Needs

Module 11 - Closing Generation Gap In The Workplace
Module 12 - Delegating For High Performance
Module 13 - Managing Virtual Teams

• The Virtual Workplace
• Choosing the Virtual Team
• Leading Virtual Team

Module 14 - Managing Change

This module covers the following topics:

• About Change
• Key Factors in Successful Change
• Time Management Tips and Tricks
• Plus More

Module 15 - Measuring Results

• Setting the Framework
• Kirkpatrick's Evaluation Model
• The Return on Investment
• Presenting Training Results

Module 16 - Time Management For A Peak Performance

• What is Time Management?
• Setting Goals
• Planning Tips and Tricks
• Setting Priorities
• Making Decisions
• Delegating

Module 17 - Personal Productivity

• Understanding Personal Efficiency
• Time Management vs. Personal Productivity
• Development of Right Attitude
• Creating a Personal Vision Statement
• Identifying Dreams and Setting Goals

Module 18 - Creating Positive Work Environment

• What Does a Positive Environment Look Like?
• What Can I Do?
• Team Player
• Effective Workplace Relationships
• Working Cooperatively
• Managing Conflict

Updated on 20 April, 2021