Coaching and Mentoring

Course details

Coaching and Mentoring

Certificate of achievement in Coaching and Mentoring 7. Additional CPD Accredited Certificate with 150 CPD points available with no extra study.
Certificate of achievement in Coaching and Mentoring Level 7.
Coaching and Mentoring Level 7 Certificate of , Mentor, Role Model, Supporter, do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of ;Coaching & Mentoringlevel 7 diploma about being a guide, offering wisdom and advice when it is needed.
This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Certificate of Achievement can be claimed on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee.

Course Syllabus

This Course Consists of the following units:

Unit 1 Introduction to Coaching and Mentoring

This unit covers the following key topics:

• Coaching and Mentoring
• Matching Mentors
• Defining Coaching
• Coaching Formula
• The Three Factors
• Coaching Skills
• Coaching Assessment Review
• Plus more

Unit 2 Developing Communication Skills for Coaching

This unit covers the following key topics:

• Communication Skills
• Getting Better with Communication
• Probing Techniques
• Verbal and Nonverbal Probes
• Plus more

Unit 3 Introduction to Neuro Linguistics programming (NLP)

This unit covers the following key topics:

• Interpreting Body Language
• How to Establish and Maintain Rapport
• Creating Comprehensive Outcomes
• Use of Anchors
• Plus more

Unit 4 - Body Language and Coaching

This unit covers the following key topics:

• Understanding Body Language
• Understanding Facial Expressions
• Creating Relationships
• Voice Characteristics
• Monitoring Your Posture
• Dressing Up
• Shaking Hands
• Plus more

Unit 5 - Developing Facilitation Skills for Coaching

This unit covers the following key topics:

• Facilitation, Training, and Chairing
• Thinking Types and Communication Skills
• Common Facilitation Techniques
• Dealing with Difficult Dynamics
• Plus More

Uni 6 - Developing Interpersonal Skills

This unit covers the following key topics:

• What are Communication Skills?
• Getting Better with Communication
• Probing Techniques
• Plus More

Unit 7 - Developing Creativity and Innovation

This unit covers the following key topics:

• Understanding Creativity and Innovation
• Creativity and Innovation in Business
• Individual and Group Techniques for Creativity
• Plus More

Unit 8 - Developing Effective Negotiation Skills

This unit covers the following key topics:

• Handling Objections
• Closing the Sale
• Negotiation Techniques
• Practicing Negotiation
• Phases of Negotiation
• Plus More

Unit 9 - Managing Your first impression

This unit covers the following key topics:

• Being Confident
• Make Eye Contact
• Dressing for Success
• The Professional Handshake
• Remembering Names
• Building Trust and Credibility

Unit 10 - Developing Leadership skills

This unit covers the following key topics:

• A Word about Business Etiquette
• Networking Tips and Tricks
• Delivering Effective Feedback
• Motivational Techniques
• The Coaching Formula

Unit 11 - Developing Organisational Skills

This unit covers the following key topics:

• Style of Leadership
• The Creation of a Customer-Focused Environment
• What is Motivation?
• Adopt a Flexible Approach
• Performance Management
• 360-Degree Appraisal
• Coaching and Development
• Developing a Reward and Recognition Scheme
• Criteria for Rewards
• The Framework to Monitor and Measure Performance

Unit 12 - Improving Presentation skills

This unit covers the following key topics:

• Limitations of Telling
• Overcoming Nervousness
• Using Non-Verbal Communication
• Managing the Question and Answer Period
• Tips for Stunning Visuals
• Types of Visual Aids
• Dealing with Difficult Trainees
• Successful Trainer Response

Unit 13 - Dealing with Difficult Situation

This unit covers the following key topics:

• Training in Different Forums
• Team Teaching
• Training Preparation
• Plus more

Unit 14 - Conflict Resolution Techniques

This unit covers the following key topics:

• Understanding Conflicts and Its Types
• Different Stages of Conflict
• The Role of Communication in Conflict Resolution
• Plus more

Unit 15 - Stress Management

This unit covers the following key topics:

• Understanding Stress
• Strategies to Manage stress
• Plus More

Updated on 20 April, 2021