As goods and services are produced and distributed, they move through a set of inter-related operations or processes. The design of these operations for strategic advantage, investments in improving their efficacy, and controlling these operations to meet performance objectives is the domain of Operations Management. The primary objective of this module is to provide an overview of this important functional area of business. Topics covered will include bottleneck management, capacity and lead-time analysis, and quality management. A supply-chain consists of all parties involved, directly or indirectly, in fulfilling a customer order. We will play a supply chain simulation game to illustrate the challenges involved in managing supply chains. We will also cover a variety of tools and strategies for effectively managing risk in global supply chains.

Who is Right for the Program?

This seminar is designed for mid and senior level executives and those who are aspiring to be at that level in the various departments of an organization interested in gaining a broad perspective on their firms operations to create strategic advantage. The seminar will also be appropriate for operations and supply chain managers who would like to gain multiple perspectives on a pressing issue in their organization related process improvement or product/service delivery.

Program Outline

Seminar material coverage is designed to approximate a graduate level course in operations management with emphasis on practical considerations faced in the corporate world.

Day One
  • Managing Manufacturing Processes
  • Quality Management
Day Two
  • Introduction to Supply Chain Management
  • Supply Chain Simulation Exercise
  • Supply Chain Lessons
Day Three
  • Risk management in Global Supply Chains
  • Supply Chain Strategy
AUM aims to create a solid learning environment that facilitates the development of a generation of leaders who are committed to the culture of their community and the global ethical values of professionalism. theirstudents enjoy a continuous learning process that teaches them to seek knowledge, gain experience and commit to more responsibility. AUM focuses on its students by applying the “Learner Centered Approach,” which aids the university in the process of character building and the development of creative and independent critical thinking skills for students. AUM emphasizes that the acquisition of theoretical knowledge must be accompanied first and foremost by student empowerment, enabling students to not only apply this knowledge, but also benefit from it both in their professional and personal lives.
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