Mystery Shopper Training Program

Course details

Course Overview

Unfolding the mysteries of mystery shopping.  The step-by-step guide to becoming a master mystery shopper.

This course is designed to ensure mystery shoppers to have confidence to assess services, identify good practices and improvement areas.  Great discovery to fascinating world of mystery shopping and trains you with everything you need to get started.  

Who Should Attend

This is open to anyone coming from all walks of life.  Whether employed, home maker, an entrepreneur or student.  It provides you the opportunity to become a full-time professional mystery shopper or just support your earnings.

Objectives of the Course

Course is aiming to 'Enhance skills and attributes for becoming Master Mystery Shopper.'

On the completion of this training program, participants should be able to:

• Assess growing demand of mystery shopping and benefits for becoming mystery shopper
• Apply knowledge of regulations and ethics in practice 
• Map the minds for mystery shopping assessment procedure 
• Practice the do's and dont's of mystery shopping through role-plays