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- Locations: Dubai Riyadh Istanbul England - United Kingdom Kuala Lumpur Singapore Barcelona Manhattan - United States
- Duration / Course length: 5 Days
- Starting Date: Enquire About It
- Timings: Enquire
Course details
Course Introduction:
Focus on mediation skills in this course, learning to facilitate negotiation and conflict resolution in a variety of contexts, including commercial disputes and workplace conflicts.
Course Outcomes:
Evaluate and apply mediation-based strategies for resolving conflict
Identify the strengths and weaknesses of mediation when applied to specific disputes
Prepare their organisation to participate in the mediation process
Use newly gained skills to select an appropriate mediator
Manage conflict through a negotiated approach
Who Should Attend:
Legal managers
Claims managers
Company lawyers and in-house counsel
Commercial contract managers
Lawyers and other professional advisers in private practice
Judges
Academic lawyers
Anyone involved in the professional management of relationships
Course Topics:
Overview of Mediation
Mediation fundamentals
Facilitated negotiation and neutral intermediaries
Appointing and working with a mediator
Process and stages of a mediation
Reaching a settlement agreement
Practical arrangements
Mediation Agreements and other Formalities
Contractual commitments to mediate
ADR Contract Clauses
The Mediation Agreement
Important clauses in the agreement
Establishing the rules of the mediation
Without prejudice status of discussions
Confidentiality
Terminating the agreement
Fees and expenses
Settlement Agreements
Staying future proceedings
Class exercise in preparing an ADR contract clause
Mediation Processes
Structuring a mediation process
Preparation phase
Opening joint sessions
Caucus meetings in private
The Conclusion phase
Alternative mediation processes
Formalising the settlement agreement
After the mediation
Class exercise: Mediating a dispute
Developing Mediation skills
Building trust and rapport
Active listening
Identifying common interests
Engaging reluctant participants
Facilitating cooperative problem-solving behaviours
Dealing with deadlock
Helping both sides get a win-win
Class exercise
Mediation Scenarios
Choosing the right mediator for the job
Duties of the mediator and professional advisers
Mediation scenarios
Commercial disputes
Domestic / Family disputes
Workplace disputes
Online mediation
Beyond mediation next steps and alternatives
Course summary and post-course questionnaire exercise
Eligibility / Requirements
N/A
About LCT International
LCT International is a premier provider of executive education, delivering world-class training and consultancy solutions to international governments, corporations, and professionals worldwide. With a legacy of excellence, innovation, and impact, we help professionals and organizations develop the skills, strategies, and leadership capabilities needed to thrive in today’s dynamic global economy.
Our programs are designed to bridge the gap between theory and practice, ensuring that every learning experience translates into real-world success. Whether you’re a senior executive, aspiring leader, or organization seeking to upskill your workforce, LCT International provides cutting-edge training tailored to your specific needs.
Why Choose LCT International?
- Global Recognition & Expertise – With a strong legacy in professional development, we have trained leaders from over 500 organizations across 100+ countries, making us a trusted name in executive education.
- Tailored Learning Solutions – Our programs are designed to meet the evolving needs of industries, ensuring practical, results-driven learning that enhances careers and strengthens organizations.
- Industry-Leading Faculty – Learn from renowned experts and practitioners with decades of experience in leadership, finance, HR, operations, and strategic management. Our trainers bring real-world insights and case studies to every session.
- Flexible Training Formats – Whether you prefer onsite sessions in global locations, immersive executive retreats, or live virtual training, we offer seamless learning experiences that fit your schedule.
- A Legacy of Excellence – Formerly London Corporate Training (LCT), we have evolved into LCT International, reinforcing our commitment to expanding global access while maintaining our rich heritage of quality education. This transition reflects our continued dedication to offering enhanced learning experiences that cater to professionals worldwide.
- Practical & Impactful Learning – We go beyond theoretical training by integrating interactive workshops, real-world case studies, and hands-on simulations, ensuring that participants can apply what they learn immediately in their professional environments.
Our Areas of Expertise
- Leadership & Strategic Management – Executive leadership, corporate strategy, decision-making, and change management
- Finance & Banking – Financial risk management, corporate finance, investment strategies, and international banking
- Human Resource Management – Talent management, organizational development, performance management, and employee engagement
- Operations & Project Management – Agile project management, supply chain optimization, and operational excellence
- Marketing & Business Development – Digital marketing, brand management, customer experience, and market expansion strategies
- Public Sector & Government Training – Policy development, governance, and regulatory compliance
At LCT International, we don’t just teach – we transform careers, empower professionals, and drive organizational success.
Take the next step in your professional growth!
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