Price: TBA
- Duration: 1 Hour
Course details
- Once a contract is signed with an outsourcing vendor, you must carefully manage the relationship with that vendor. Getting off to a positive start with the outsourced team goes a long way toward achieving success. In this course, you'll learn how to begin the outsourcing relationship positively by being clear about expectations, and preparing your in-house team for the transition to working with the outsourced team. The course also explains key issues to tackle during this transition phase, including training, knowledge transfer, and issue resolution. In addition, it describes how to communicate effectively with the outsourced team and how to address cultural and time zone issues so that you can develop and maintain a positive relationship with your team of outsourcers.
- recognize how to begin the relationship with an outsourced team
- recognize key issues to address in a transition plan for an outsourcing relationship
- determine whether
- w guidelines for communicating effectively with an outsourced team have been followed in a given scenario
- determine whether
- w guidelines for communicating effectively with an outsourced team have been followed in a given scenario
- deal with cultural and language differences when working with an outsourced team
- recognize techniques to accommodate time zone differences when working with an outsourced team
About New Horizons Lebanon
As changes in technology have accelerated, it’s become even more essential for people to master technology to be productive, invaluable employees who optimize, program and invent solutions—and even grow companies of their own. With over 300 centers in 60 countries, New Horizons is the world’s largest independent IT and Business training company. Over the past 35 years, New Horizons has delivered a full range of IT and business skills/Management training through innovative learning methods that have transformed businesses and helped over 35 million students reach their goals. New Horizons Lebanon branch was established in 1996.
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