Managing a Multigenerational Workforce

Course details

“Gen Y are impatient”, “The older folks follow orders blindly”; if this comments are familiar to you, it is not surprising. We are in an interesting era where there are 4 different generations working together.

As people managers, we strive to create a harmonious workplace where everyone’s needs are met. Unfortunately due to our work nature and work pace, differences are seen as negative and this bias perspective drives the different generations further apart.

If you are looking at ways to better understand the generations and find simple and practical solutions to narrow the generational gap, this 1-day workshop is for you.

How Will You Benefit?

After this workshop, you will be able to:

• understand and appreciate factors that influence the different generations in the workforce
• recognise the strength, contribution and potential of the different generations
• create a supportive environment for the multigenerational workforce to work harmoniously
• engage the workforce for results
• manage a multigenerational team

What Will You Learn?

The challenge of a people manager

• Where am I now?
• Understand the competency of a people manager
• The need to balance between outcome-oriented and people-oriented
• Every generation is unique

Every generation has its make-up

• Common values, different practices
• Engagement That Produces Results

Engagement means different things to different people

• Treating everyone the same can be disastrous
• Engage their motivation, not their behaviour
• Reward strategies: pick correctly

Manage Team Synergy For A Multigenerational Team

• Create a team balance
• Get everyone to own the team
• Tools and techniques to foster collaboration