Course details
This two (2) day course describes the performance outcomes, skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.The price quoted is for up to 10 participants per class. Price does not include VAT Updated on 22 January, 2018
Job roles this course is suitable for:
Customer Relation Representative , Customer Care Coordinator , Customer Service EngineerCourse Location
About Institute of Management Pty Ltd
The Institute of Management (IM) is one of Australia’s leading training and management consulting organisations. It is nationally and internationally
accredited to provide training and assessment leading to formal qualifications and internationally recognised industry certifications. The Institute of Management is the training and development division of the international management consultancy blueVisions
Our strength is the high calibre of our trainers who have a wealth of practical experience and are skilled in adult learning. Our passion is to improve
individual and organisational effectiveness and performance. IM’s proven practical approach accelerates learning outcomes and guarantees skills transfer. Our accredited customised training programs can be tailored to suit specific organisational needs.
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