- Study the dynamics of account management and deeply understanding your clients' needs and buying behaviours.
- Key areas pertaining to handling customer complaints and grievances.
- Setting a benchmark for creating the goals and objectives of the key account manager.
- A strategic insight to achieving better sales results and higher profit margins.
- Study and comprehend the different types of buying conduct and its impact on buying choices.
- Ways to polish your negotiation skills.
Job roles this course is suitable / will prepare you forFor Professionals who are working with Key Clients managing their accounts.
About Solid State Training Solutions
Our story began with a belief in continuous improvement, and a strong desire to again and sustain, and that emerges with "Empowering partners for a better tomorrow" our Slogan.
At Solid State Training Solutions, we help our clients align their training needs with the business goals and objectives, as well as the company's values and cluture. We tailor our training programs to match your organization's needs, either by adapting an existing program or, developing a new one. and to assist you with one or more steps in the development processes such as consulting, training needs, training assessment, and implementation & evaluation.
Our training programs aim at providing the proper guidance for the employees, on how to optimize the resources of the employer for better results at their regular working environment.
Solid State Training Solutions houses a team of highly motivated, energetic and talented trainers, commited to helping organizations achieve outstanding levels of performance. Our team is dedicated to partnering with our clients and strategic business partners, in order to provide the best resources to help our clients achieve their business goals.
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