Key Account Management هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

• Study the dynamics of account management and deeply understanding your clients' needs and buying behaviours. 
• Key areas pertaining to handling customer complaints and grievances. 
• Setting a benchmark for creating the goals and objectives of the key account manager. 
• A strategic insight to achieving better sales results and higher profit margins. 
• Study and comprehend the different types of buying conduct and its impact on buying choices.
• Ways to polish your negotiation skills.