Course details
We will be starting from the basics of ServiceNow. So, even if you are not aware of creating records in ServiceNow, its fine. You will learn it.
In this course, onlt core ITSM processes are covered - Incident, Problem, Change, Service Catalogs, CMDB, Knowledge.
Technical concepts of ServiceNow are not discussed in this course. You can look at my SerivceNow Admin course if you are looking for knowledge on Admin activities.
Updated on 27 December, 2017IT, Computing and Technology Related Questions
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