تفاصيل الدورة

We will be starting from the basics of ServiceNow. So, even if you are not aware of creating records in ServiceNow, its fine. You will learn it.

In this course, onlt core ITSM processes are covered - Incident, Problem, Change, Service Catalogs, CMDB, Knowledge.

Technical concepts of ServiceNow are not discussed in this course. You can look at my SerivceNow Admin course if you are looking for knowledge on Admin activities.

تحديث بتاريخ 27 December, 2017
دورات يمكنك الالتحاق بها على الفور... خذ دورة عبر الإنترنت على IT, Computing and Technology ابتداءً من الآن. See all courses