ITIL ® Foundation

Course details

The ITIL ® Foundation training course equips you with all the basic principles and core concepts concerning ITIL ®. ITIL ® is the internationally-acknowledged toolset and the reference framework for setting up management processes within the ICT organization. Alongside an introduction to ITIL ®, this course also covers the entire toolset.

Your result

On completing the training you are familiar with the theory behind ITIL ® and you know the core concepts. You are also ready to complete your ITIL ® certification exam successfully.

Audience profile

Anyone coming into contact with ITIL ® in their work. ITIL ® Foundation is the starting point for (project) managers and system administrators wanting to complete the entire ITIL ® certification trajectory.

Contents of this ITIL ® course

The ITIL ® Foundation training course comprises various lessons:

ITIL ® Foundation: Introduction to ITIL ®

ITIL ® Foundation: Service Strategy

ITIL ® Foundation: Service design

ITIL ® Foundation: Service transition

ITIL ® Foundation: Service Operations

ITIL ® Foundation: Continual Service Improvement

ITIL ® Foundation: Technology and Architecture

ITIL ® Foundation: Competence, training, skills & ITIL ® exams

ITIL ® Foundation: ITIL ® Exam Simulator

Prerequisites

No specific prior knowledge is required.

- This course is offered by ILX ATO
- ITIL ® is a Registered Trade Mark of AXELOS Limited

We offer several optional training products to enhance your learning experience. If you are planning to use our training course in preperation for an official exam then whe highly recommend using these optional training products to ensure an optimal learning experience. During the order process you will be asked if you want to include these options.

Exam via Pearson VUE

On concluding your training you can schedule your exam yourself. As an option you may order an exam voucher immediately, or book your own exam via Pearson VUE.

The advantage of booking your exam via Pearson VUE is that you decide for yourself where and when you will do your exam. With more than 5000 exam locations in 175 countries, there's always one within reach for you. You choose the location, the date and the time you want to do the exam yourself online.

Our exam partner issues an original certificate on behalf of the certification party. So you always receive an official registered and internationally-accepted certificate.

The costs of the exam are not included in the price of the training. Optionally you may order an exam voucher immediately. With an exam voucher you can register for the exam yourself.