IT Project Management

Course details

We used our years of experience training IT professionals to develop a course uniquely suited to the needs of the IT professional. Students of this project management training course report major improvements in project estimation, increased credibility with their customers, effective risk management, better control over scope creep, and an overall satisfaction with the positive impact on their company's operations.Learn the fundamentals and best practices of project management methodology as applied to IT initiatives, and practice and master the skills you need to deliver IT projects on time, within budget, and to specification. Examine all aspects of IT projects, including hardware, software, vendor relationships, communicating with different audiences, and working with local and remote teams. Learn to determine project scope, set and manage stakeholder expectations, identify and manage IT risks, and meet quality standards. Learn how to overcome the most common pitfalls of IT project success.Students pursuing college credit recommendation or continuing education units must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end of-class, multiple-choice assessment.

Target Audience

IT professionals, IT project managers, IT managers, IT project team members, associate project managers, project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers.

Objectives

• Examine the IT project life cycle
• Understand project management methodologies
• Build an IT project business case, schedule, and budget
• Procure human and capital resources
• Identify, assess, and manage risk
• Establish quality metrics
• Monitor project progress

Course Outline

IT Project Failure and Success

• Reasons for IT Project Failure
• Reasons for IT Project Success
• How to Plan for IT Project Success
• IT Projects: What Makes Them Different?

Project Management Foundation

• Project Management Institute's (PMI) framework
• Project Management Basics
• Project Management Life Cycle
• Project Management Knowledge Areas
• Triple Constraints of Project Management
• Types of Project Organizations

Project Initiation

• Project Selection and Prioritization
• Business Case Development
• Stakeholder Analysis
• Project Charter
• Project Objectives
• Constraints and Assumptions

Project Scope Definition

• Scope Statement
• Requirements: Defining and Gathering
• Work Breakdown Structure

Time Management and Scheduling

• Activity Definition
• Activity Sequencing
• Estimating Activity Duration
• Network Diagramming
• Critical Path

Resource Planning

• Identify Required Project Resources
• Roles and Responsibilities
• Resource Assignment Matrix
• Staffing Management
• Resource Constraints

Cost Management and Control

• Cost Estimating Techniques
• Types of Estimates
• Typical IT Expenditures
• Controlling and Managing Costs
• Earned Value Analysis

Communications Management

• Manage Stakeholder Expectations
• Considerations for Effective Communication
• Communication Management Plan
• Project Status Report

Project Risk Management

• Risk Sources for the IT Project
• Stakeholder Risk Tolerance
• Risk Identification
• Risk Ranking
• Risk Triggers
• Risk Response Strategies

Procurement and Sourcing

• Build or Buy
• Sourcing Management
• Procurement Life Cycle
• Procurement Documents
• Contract Types and Requirements

Project Management Methodologies

• Stage-Gate
• Organizational Project Management Maturity Model
• Critical Chain
• IT Project Management Methodologies

Controlling and Managing Change

• Change Control Framework
• Integrated Change Control
• Change Control Process
• Change Control Tools

Quality Assurance and Control

• Creating Project Quality
• Quality Management Theories
• Quality Tools and Techniques
• IT Project Testing

Phase and Project Closure

• Contract Closeout
• Administrative Closure
• Lessons Learned
• Phase and Project Reports