Certified Software Asset Manager (CSAM) Ireland

Course details

It is essential learning for beginning IT Asset Managers and other IT professionals involved in asset management, resource budgeting, finance, software licensing, contract management and strategic planning.

Course Outline

1 - Day 1

• ITAM Code of Ethics
• Description of a CSAM
• Overview of the ITAM Program
• IAITAM Key Process Areas
• Communication and Education
• Policy and Procedures
• Compliance Management
• Software Industry Member Organizations
• Compliance Preparations
• Proactive vs. Reactive SAM
• Software Licensing
• License types
• Discovery and Repository Tools, Uninstall Tools

2 - Day 2

• Cost Savings and Benefits
• Acquisitions & Negotiations
• Terms and Conditions
• Finance Management
• Software Management
• Forecasting
• Business Continuity & Contingency Planning
• Leadership Changes
• Litigation
• Documentation & SAM
• Disaster Planning and Recovery
• Compliance Factors
• Contracts & EULA
• Lifecycle Management
• Vendor Management
• Data Security
• Disposal Process
• Project Planning
• Change Management

Target Audience: Asset Managers, ITIL trained IT Professionals, Project Managers/PMP's.

Related Certifications:

• Certified Software Asset Manager (CSAM)

Related Exams:

• Certified Software Asset Manager (CSAM)