Introduction to Quality Management

Course details

Build basic quality awareness and competency in your service organization. This essential course sets a foundation on which you can build more advanced quality methods and tools. Increase your knowledge and understanding of how to use quality practices and principles in operations.

The Quality Management is a one-day course offering an understanding of the quality management fundamentals with the basic principles. You will learn the application of the commonly used quality tools and techniques for problem solving and process improvement.

What You Will Learn:
1) Understand how quality benefits employees, the organization, and customers
2) Explore and apply the concepts of quality management and process control and improvement
3) Review and apply the commonly used quality tools and techniques for problem solving and process improvement Updated on 17 January, 2022 - Read Less