Course details

Build basic quality awareness and competency in your service organization. This essential course sets a foundation on which you can build more advanced quality methods and tools. Increase your knowledge and understanding of how to use quality practices and principles in operations.

The Quality Management is a one-day course offering an understanding of the quality management fundamentals with the basic principles. You will learn the application of the commonly used quality tools and techniques for problem solving and process improvement.

What You Will Learn:
1) Understand how quality benefits employees, the organization, and customers
2) Explore and apply the concepts of quality management and process control and improvement
3) Review and apply the commonly used quality tools and techniques for problem solving and process improvement Updated on 17 January, 2022

About STS Academia

STS Academia is a training and consultancy company with a focus on Infection Control, Healthcare Quality, Safety, and Personal Development.

We offer Classroom and Online Courses on Infection Control, Healthcare Quality & Safety, and Personal Development. Our Online Courses are designed for those who desire to study at their own pace and convenience.

STS Academia’s mission is to provide life-long learning by developing and facilitating quality training to help individuals acquire the skills and knowledge to be successful in the respective roles they serve in the community or industry. See all STS Academia courses
Courses you can instantly connect with... Do an online course on Quality Excellence and Improvement starting now. See all courses

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