- Location: Dubai Abu Dhabi - United Arab Emirates
- Duration: Upto 3 Months
Course details
IATA Airport Passenger Ground Services (PGS) (With 2 Guaranteed Internships + Free Aircraft Visit)
Airline customer service agents are the face of an airline as they are the first point of contact for a passenger. They work for both airline and ground handling companies.
This position demands exceptional customer service and technical skills as they handle airport departure control and computer reservation systems (DCS and CRS).
The IATA Passenger Ground Services course helps learners to understand the role of Passenger Ground Services Agents in an airport from checking in passengers, boarding procedures, baggage handling and several other ground handling formalities on a routine basis up until the departure of the aircraft.
The Passenger Ground Services Course is designed to complement the training requirements outlined in the IATA Airport Handling Manual (AHM), and the IATA Passenger Service Conference Resolutions Manual (PSCRM).
Updated on 05 June, 2023Job roles this course is suitable for:
jobs in Airports , Aviation , FLIGHT / TRAVEL CONSULTANT , Travel Consultant ArabicCourse Location
About WingsWay Training Institute
WingsWay Training Institute LLC, was recently awarded the ‘Best Training Institute’ in the Middle East Region and is a leading innovative skills provider for improving the way knowledge is imparted. Our training techniques and expert trainers extract hidden potential and transform students for global excellence through classroom training, practical exposure and instilling leadership qualities.
Our affiliations with world-renowned and globally recognized certification bodies like IATA (International Air Transport Association, Canada), CILT (Chartered Institute of Logistics & Transport, UK), CIPS (Chartered Institute of Procurement and Supply, UK), APS (American Purchasing Society, USA), IFPSM (International Federation of Procurement and Supply Management, Finland), CFM (Centre for Financial Management, India) and CTH (Confederation of Tourism & Hospitality, UK), will create skilled & well-informed professionals who will accomplish global corporate requirements.
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