Effective Human Resource management is essential to the success of any organization; therefore it is every manager's responsibility to have a grasp of the skills used in this area. This course will help Managers understand the roles and responsibilities of Human Resources and how they impact departments within an organization. Participants will be able to determine the role in working with Human Resources and stylize to suit the needs of all - the important human side of a manager's role and responsibilities.

Expected Accomplishments

  • Understand the key personal and HR concepts
  • Identify clearly the manager's HR role and responsibilities
  • Learn to better work on relationships with others
  • Learn practical tools for dynamic team development
  • Deal with essential HR issues: from interviewing to terminating contracts

Course Outline

Introduction to HR

  • Identifying HR responsibilities
  • Realizing the implications of the employment laws in your organization 
  • Identifying the human issues involved 
  • Understanding the benefits of an effective HR policy 
  • Increase knowledge of key employment laws 
  • Learning about the typical types of contract
  • Identifying the legal responsibilities of the employer: discrimination, equal treatment, gender issues, etc.
  • Respecting health and safety regulations

Conduct Effective Interviews and Appraisals 

  • Defining the job and recruitment criteria 
  • Conducting effective interviews
  • Making your decision 
  • Using fair and effective appraisal methods 
  • Practicing coaching and mentoring

Handle Difficult Situations 

  • Handling grievances at work 
  • Being authoritative when necessary 
  • Dealing with poor performance 
  • Dealing with remote staff 
  • Managing absence effectively 
  • Using effective disciplinary procedures 

Training and Development 

  • Assessing training needs 
  • Developing a training plan 
  • Course development and delivery
  • Evaluating course effectiveness

Terminate Employment

  • Identifying the appropriate reasons for terminating employment 
  • Dealing with redundancies and redundancy pay 
  • Finding the best way to end a contract

We_They is the largest single-source business and telecom training solutions provider in the Middle East. For 30 years we have been providing training consultancy and human capital development services to telecoms, government agencies, oil & gas companies, financial institutions and organizations across all industries and business sectors.

We provide training and development programs ranging from cutting-edge technology courses in 3G, WiMAX, VoIP or IPTV, to career-changing leadership masterclasses, strategy workshops and business management seminars.

Based in the UAE and operating a 1.2 Million square feet training facility in Dubai, our partner network spans two continents and delivers world class training solutions to customers in over 28 countries in GCC and MENA regions.

We help organisations to:

  • Develop effective leaders, managers and team members
  • Discover and overcome competency gaps
  • Measure and improve performance
  • Build teams and improve communication
  • Recruit and retain talent
  • Build a knowledge culture
  • Create an organisation-wide competency framework
  • Stay competitive by using cutting-edge technology
See all Etisalat Academy courses

Human Resources Management Related Questions

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