Human Resources Management Skills ICOS Skillnet
Price: TBA

    Course details

    This course will give a broad overview of Human Resources in retail and will take a very practical approach as those participating are unlikely to be HR professionals and will need practical information to assist them on a daily basis. The format of the day will be training based, however, it will also include a large portion of professional discussion around the HR issues that each participant faces on a regular basis. Participants should be in at least a supervisory position, ideally management role.

    OBJECTIVES

    • To develop and enhance participants’ knowledge in many areas of HR
    • To provide participants with practical tools to assist the with daily HR issues
    • To ensure participants are confident when dealing with staff on HR matters
    • To enable participants to develop a positive HR culture within their Business

    SUMMARY CONTENT

    • HR in the retail environment
    • Strategic HR
    • HR Policies
    • Managing and Developing People
    • Relating personally and professionally to colleagues
    • Understanding personality types
    • Handling Discipline and Grievance
    • Designing and implementing an effective Recruitment and Selection process
    • Preparing for and conducting an Appraisal Interview
    • Performance Management
    • Motivation
    • Communication and Staff Involvement35.
    Updated on 08 November, 2015

    About ICOS Skillnet

    The Irish Co-operative Organisation Society (ICOS) is a co-operative umbrella organisation that serves and promotes commercial co-operative businesses and enterprise, across multiple sections of the Irish economy.

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