Human Resources Management

Course details

The Human Resource Professional Diploma is a training program designed to meet the requirements of midlevel HR managers who wish to enhance their career in the field of HR.

This diploma aims to equip the HR professionals with major needed knowledge for them to develop their career in Human Resources at Tourism Development Department.

Program Objectives

By successfully completing this program, participants will be able to:

• Realize the profound purpose of HR and how fast it evolved
• Understand the significance of HR in various business contexts
• Manage the diverse variables that affect the workplace environment and employee relation
• Get deep understanding of the different HR functions
• Apply best practices related to major HR functions
• Be familiar with the external and internal factors that impact the HR work environment
• Raise awareness to the importance of ethics and values in the workplace and the their impact on the whole organizational culture

Course Outline

Evolution of Human Resources

• Introduction: Why human resources?
• The strategic nature of HR
• HR as a support function
• Human capital advantage Vs. Social capital advantage
• Getting, keeping and growing people: Role of HR

Work Force Planning

• The beginning
• Analysis of the strategic business position
• Forecasting
• Potential resources
• Creation of HR plan
• Putting into action

Recruitment & Selection

• Recruitment Vs. Selection
• Recruitment approaches
• Recruiting messages
• KSAs
• Job analysis
• Interview types
• Critical interviewer errors
• Orientation/lnduction program

Training & Development

Types of learning

TNA ... process and techniques

Dimensions of TNA process

• organization;
• person; and
• task

Training preparation process

Training evaluation

Best evaluation practices

Performance management

• Alignment with organization objectives
• PM cycle
• Equation of performance
• Contributions of performance management
• Performance dialogue
• Achieving results through people