Course details

Line managers are central to ensuring that recommendations set out in the Report of the Task Force on the Public Service – Transforming Public Services - are achieved within organisations. Their knowledge and skills in relation to people management significantly impact on the organisation’s culture, day-to-day operations, staff performance and employee engagement. In view of the above, proactive organisations are now ensuring that their line managers have the necessary skills, knowledge and support to enable them to play an effective role in engaging with staff and securing their commitment to, and participation in, the change process and the ongoing transformation of the public service.

The IPA is pleased to offer our HRM Training for Line Managers course as a modular tailored training programme to meet the specific needs of Line Managers in your organisation. In preparing to deliver this course in house, our HRM Specialists would meet with with representatives your organisation to deepen our understanding of your organisation and the challenges you are facing. Following this, your HR policies and procedures will be incorporated into the training design and will underpin each module.

The programme can be delivered over 1 to 3 days, depending on the topics to be included and your organisation’s specific requirements. Topics can include the following key areas:

  • Management of Performance - High Performance to Underperformance
  • Management of Grievance and Discipline
  • Attendance Management
  • Dignity at Work (Equality and Diversity, Bullying & Harassment)
  • Health and Safety Responsibilities of Line Managers
  • Introduction to Industrial Relations/Partnership
  • Mediation/Conflict Resolution Skills for Line Managers
Updated on 08 November, 2015

About Institute of Public Administration - IPA

The Institute of Public Administration is Ireland’s only public service development agency focused exclusively on public sector development. It delivers its service through:

  • education and training, building people’s capability to meet challenges
  • direct consultancy, solving problems and helping plan and shape the future
  • research and publishing - understanding what needs to be done and making these findings readily available.

they tailor their services to the particular needs of the public service. their blend of skill and experience means that they can develop and offer a service which meets public service needs precisely and effectively. Whilst their services are delivered mainly to clients in the Irish Public Service, they have a strong reputation and demand for their services internationally also.

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