Course details
Course Objectives
On completion of this course, participants will be able to:
- Understand why feedback is critical to driving better performance
- Take action to develop a feedback rich culture within their team
- Distinguish between effective and ineffective feedback
- Have more effective conversations for performance with team
Who is this course intended for?
This half day programme is designed for people managers – directors, managers, team leaders, supervisors – with responsibility for managing staff and fostering an effective feedback culture.
Course Content
- Programme overview
- Core principles of high performance feedback
- Lessons from the best – high performance sport as a case study
- Criteria for effective feedback
- How to create a feedback rich culture
- Performance Review meetings – do’s and don’ts
- Techniques for feedback conversations
Course Location
About ICOS Skillnet
The Irish Co-operative Organisation Society (ICOS) is a co-operative umbrella organisation that serves and promotes commercial co-operative businesses and enterprise, across multiple sections of the Irish economy.
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