Course details
This course shares with participants the strategies and skills set that are needed to run meetings professionally and effectively. It is highly interactive and comprises of short lectures, case study analysis, games, group discussions and presentations, role plays, and written exercises.
PROGRAMME OBJECTIVES
At the end of the workshop, participants will be able to:
- Conduct meetings in a professional manner
- Be Focused and run meetings effectively
- Handle conflicts and disputes during meetings
- Document and write minutes of meetings accurately
PROGRAMME OUTLINE
Managing Meetings Professionally
- Defining the Objective and Purpose of Meetings
- Understanding the Role of Chairperson, Secretary and Participants
- Different Formats for Meetings
- Preparing Notices and Agendas for Meetings
- Setting the Correct Tone and Atmosphere for Meetings
- Time Management for Meetings
- Overcoming Common Mistakes made in Meetings
- Encouraging Discussion and Brainstorming
- Handling Conflicts Diplomatically
Writing Minutes of Meetings Professionally
- Preparation for Minutes Taking
- The Art of Active Listening
- Effective Questioning Skills
- Documenting Minutes of Meeting Accurately and Quickly
- Summarizing Discussions and Action Plans
- Do’s & Don’ts of Writing Minutes of Meeting
- Proofreading and Editing Minutes of Meeting
- Follow-up Action on Meetings
WHO SHOULD ATTEND
Executives, Secretaries, Office administrative and support staff, administrative assistants and clerical staff.
Updated on 08 November, 2015Course Location
About SMF Centre for Corporate Learning
The Singapore Manufacturing Federation (SMF), formerly known as the Singapore Manufacturers' Association, was first established in 1932. Its main aim is to champion the Singapore manufacturing sector. With a membership of over 2,800 corporate members ranging from MNCs to SMEs, SMa carries out a myriad of activities to enhance the competitive edge of our members.
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