Essentials of Running Effective Meetings Bukit Merah, Central

Course details

This course shares with participants the strategies and skills set that are needed to run meetings professionally and effectively. It is highly interactive and comprises of short lectures, case study analysis, games, group discussions and presentations, role plays, and written exercises.

PROGRAMME OBJECTIVES

At the end of the workshop, participants will be able to:

• Conduct meetings in a professional manner
• Be Focused and run meetings effectively
• Handle conflicts and disputes during meetings
• Document and write minutes of meetings accurately

PROGRAMME OUTLINE

Managing Meetings Professionally

• Defining the Objective and Purpose of Meetings
• Understanding the Role of Chairperson, Secretary and Participants
• Different Formats for Meetings
• Preparing Notices and Agendas for Meetings
• Setting the Correct Tone and Atmosphere for Meetings
• Time Management for Meetings
• Overcoming Common Mistakes made in Meetings
• Encouraging Discussion and Brainstorming
• Handling Conflicts Diplomatically

Writing Minutes of Meetings Professionally

• Preparation for Minutes Taking
• The Art of Active Listening
• Effective Questioning Skills
• Documenting Minutes of Meeting Accurately and Quickly
• Summarizing Discussions and Action Plans
• Do’s & Don’ts of Writing Minutes of Meeting
• Proofreading and Editing Minutes of Meeting
• Follow-up Action on Meetings

WHO SHOULD ATTEND

Executives, Secretaries, Office administrative and support staff, administrative assistants and clerical staff.