Course details
Course OverviewStress and conflicts at work place has been identified as one of the major contributors to reduced productivity. Since stress and conflict are inevitable part of work and life, individuals who does not possess effective conflict and stress resolution skills cannot reach their potential and perform optimally. Our comprehensive stress and conflict management training programs equips the participants with all the major techniques and strategies so as to effectively tackle stress and conflict in their life.
Topics Covered
The advantages and disadvantages of stress from a personal and professional point of view
The benefits of effectively managing workplace stress
An introduction to stress awareness
Understanding the sources of stress – emotional, mental, physiological and behavioral
Understand the long term effects of stress on different levels
Learn Coping strategies and tips for managing stress
Role of healthy life style, exercises and breathing techniques
Role of conflict resolution and Time management
Role of interpersonal skills in managing stress.
Understanding Conflict and the need for Conflict Resolution Process
Recognizing different styles of conflict and the stages involved
Understanding Johari window- Improving self-awareness
Recognizing your own preferred way of dealing with conflict
Identifying the impact of different conflict styles
Thomas Kilmann Conflict Mode Instrument
7 Steps involved in conflict resolution
Role of interpersonal communication skills in effective conflict management
Who is this training for:
All prospective and current supervisors, executives, managers, senior students, who has to deal with stress and conflict situations.
Objectives:
Understand stress and various types of stress and the underlying reasons
Understand the benefits of positive stress
Identify the sources of stress in your work life
Change personal behaviours which contribute to stress
Develop coping strategies and techniques for stress management
Identify causes of conflict at work
Describe the stages in the development of conflict
Explain the effects of conflict on individual and team performance at work
Understand the stages involved in conflict situations
Learn and practice effective conflict management and resolution techniques and strategies.
Training methodology:
The Training will be delivered in line with the latest adult learning principles.
The training program is highly interactive in nature with training delivered with a combination of lectures, Prezi-presentations, practical examples, video presentations, discussions, mock sessions/role-plays/group tasks, writing exercises etc., each followed by discussion and debrief sessions if required.
Participants to design and write various policy documents pertaining to HR functions
Updated on 25 November, 2019
Job roles this course is suitable for:
All prospective and current supervisors , executives , managers , senior students , who has to deal with stress and conflict situations with that there will be and efficient outcome of work they are doing.Course Location
About Optimizer Middle East
Introduction:
Optimizer Middle East is a professional organization located in Business village, Deira, Dubai, UAE and active in the MENA countries. The core business of the organization encompass services and consultancies in accounting management systems based on international standards and professional training including technical, management and accounting with the objective of developing personnel skills.
We have executed various professional development projects the Gulf region and North Africa till date targeting to be a leader for Training and development in the area.
Vision:
We Optimizer Middle East shall become the professional umbrella for all the training and development professionals in MENA regions.
Mission:
Develop, organize, sustain through providing professional services, consultancies and training with the objective of disseminating standardized and developed professional practices to individuals and private as well as governmental organizations in MENA region.
Our Objectives:
- Provision of knowledge as skills
- Empowering individuals and organizations in MENA region with the latest professional advanced tools
- Introduction of conceptual practices in the organizational activities
- Qualifying professional experts in the government and private sector
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