EFFECTIVE STRESS MANAGEMENT AND CONFLICT RESOLUTION
السعر: 2,000 درهم
  • الموقع: ديرة - دبي
  • مدة الدورة التدريبية: 12 Hour

    تفاصيل الدورة

    Course Overview
    Stress and conflicts at work place has been identified as one of the major contributors to reduced productivity. Since stress and conflict are inevitable part of work and life, individuals who does not possess effective conflict and stress resolution skills cannot reach their potential and perform optimally. Our comprehensive stress and conflict management training programs equips the participants with all the major techniques and strategies so as to effectively tackle stress and conflict in their life.
     
    Topics Covered
    The advantages and disadvantages of stress from a personal and professional point of view
    The benefits of effectively managing workplace stress
    An introduction to stress awareness
    Understanding the sources of stress – emotional, mental, physiological and behavioral
    Understand the long term effects of stress on different levels
    Learn Coping strategies and tips for managing stress
    Role of healthy life style, exercises and breathing techniques
    Role of conflict resolution and Time management
    Role of interpersonal skills in managing stress.
    Understanding Conflict and the need for Conflict Resolution Process
    Recognizing different styles of conflict and the stages involved
    Understanding Johari window- Improving self-awareness
    Recognizing your own preferred way of dealing with conflict
    Identifying the impact of different conflict styles
    Thomas Kilmann Conflict Mode Instrument
    7 Steps involved in conflict resolution
    Role of interpersonal communication skills in effective conflict management

    Who is this training for:

    All prospective and current supervisors, executives, managers, senior students, who has to deal with stress and conflict situations.

    Objectives:

    Understand stress and various types of stress and the underlying reasons
    Understand the benefits of positive stress
    Identify the sources of stress in your work life
    Change personal behaviours which contribute to stress
    Develop coping strategies and techniques for stress management
    Identify causes of conflict at work
    Describe the stages in the development of conflict
    Explain the effects of conflict on individual and team performance at work
    Understand the stages involved in conflict situations
    Learn and practice effective conflict management and resolution techniques and strategies.

    Training methodology:

    The Training will be delivered in line with the latest adult learning principles.
    The training program is highly interactive in nature with training delivered with a combination of lectures, Prezi-presentations, practical examples, video presentations, discussions, mock sessions/role-plays/group tasks, writing exercises etc., each followed by discussion and debrief sessions if required.
    Participants to design and write various policy documents pertaining to HR functions
      تحديث بتاريخ 25 November, 2019
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