Effective Communication Skills

Course details

Course Description
The course provides communication skills training for individuals wishing to acquire an insight into why they find it easier to communicate with some people more than others, and what effective communication strategies they can adopt to enhance their understanding and verbal communication with others. It aims to improve each trainee’s verbal and non-verbal communication style and enhance their interpersonal skills with colleagues and customers, to ensure they convey their message clearly and with impact.
Course Objectives
 

• Well defined goals for more effective communications.
• The ability to create an open environment for communication.
• The skill to communicate clearly.
• Stronger relationships through powerful communication.
• An understanding of other people's communication styles and needs.
• Techniques to facilitate effective team and meeting communications.
• Emotional Intelligence to deal with difficult situations.

Updated on 17 July, 2019