- Duration: 5 Days
- Timings Flexible
In this program; trainees will enjoy an interesting journey where they will:
- Learn great deal of information & knowledge about customer service excellence.
- Learn how to put knowledge into action & use.
- Learn the impact of this subject on personal & professional life.
About Al Mahdan Training and Consultancy
Al Mahdan is all about creative development of others. We are an incubator for development through a number of programs: seminars, thought leadership and training. We come with a new angle to training provision which transforms the concept of the training and consulting into one integrated approach.
We offer to our clients' unique and bespoke services through conducting organizational assessments prior to their training, of which it's length and breadth is determined by the organization itself. Based on client request, we offer a high-level current state assessment to determine the required competencies, as well as assessments of its employees' current competencies against the ones required for their roles. Training is then provided in a way that really addresses the issues identified and is more objective and proactive, and allows us to provide a service of much higher value than traditional training firms. We are also committed to providing the best: trainers, speakers and consultants to our clients and ensure we continue to be the trainer of choice for our clients and partners.See all Al Mahdan Training and Consultancy courses