Course details
Course Description:-The purpose of this course is to provide participants with the skills and knowledge required to deliver service to customers. It entails being able to communicate effectively with customers, respond to their complaints, receive and process sales orders and identify customers special requirements.
Course Objectives
- Deliver service to customers.
- Respond to customer complaints.
- Receive and process sales orders.
- Identify customer’s special requirements.
Job roles this course is suitable for:
customer representative , customer support , customer care executiveAbout Industrial Petroleum Training Services
Why IPTS:
- First approved center for First aid training in GCC
- Trusted since 2003
- Cost effective solutions
- Consultative & Customized delivery
- Multi language delivery
- Qualified & Experts Pool of 50+ trainers
- MOL approved training’s
- Tamkeen support for Bahraini nationals
Customer service Related Questions
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