• Take Your Office Skills to the Next Level,and Gain the vital skills you need to sail right through any presentation .
  • At every IT & Business Consulting group | Career Development Center workshops, expect nothing less than a high-quality learning experience that produces real results and lifetime skills you'll use over and over again.
  • Choose from 90+ workshops and technical training course offerings that are the most diverse you'll find anywhere.

Anger can be a very complicated emotion. Those who appear to not have a problem with anger can actually be the ones who are in the most need of help. Essentially, you have a problem with your anger if

  • You hurt others with your anger
  • You hurt yourself with your anger
  • You allow others to hurt you with their anger
  • You are afraid to express your anger
  • You never get angry
  • You hold onto your anger and are unable to either forgive or Forget
  • You find sneaky ways of getting back at people instead of expressing your anger directly
  • You are angry a great deal of the time
  • You are out of control when it comes to your anger
  • Your way of expressing your anger leaves you feeling helpless and powerless
  • Your way of expressing (or not expressing) your anger has jeopardized your job or damaged your career
  • You don’t know why you suddenly become angry
  • Your anger is eating you up inside
  • You continually get involved with angry, controlling, or abusive people

How you will benefit

  • Understand anger and its causes
  • Understand behavior types
  • Develop coping tools
  • Improve your communication skills

What you will cover

  • Defining anger
  • The costs of anger
  • The benefits of anger
  • Buttons and triggers
  • Precipitating factors
  • Distorted thinking
  • Passive, manipulative, assertive, aggressive, and passive-aggressive behavior types
  • Managing reactions
  • Starting an anger log
  • Relaxation techniques
  • Coping thoughts
  • Using humor
  • A model of release
  • Listening skills
  • Asking questions
  • Solving problems
  • Developing your assertiveness

Whether you need a one-day onsite training course, full-service consulting, or if you are not really sure which solution will work, we can help.
ITBCG is a leading and innovative learning provider with over twenty years’ experience of providing best in-class learning solutions. We work in partnership with our customers to deliver flexibility, value and service. We develop innovative programs to ensure that every aspect of the learning development, delivery and administration of courses work to our clients’ benefit.
We provide IT and business skills learning to both the private and public sector companies and organizations. Our core training is focused on Cisco, Microsoft, CompTIA Citrix, EC-Council, Oracle, and ISC2 and best practice. This includes ITIL® Service Management and ISO, and PMI which is tied into business process improvement, project management, and business analysis and leadership development.
See all IT & Business Consulting Group courses

Contact information not available.

Courses you can instantly connect with... International Business Driving License IMI International دبلومة التقييم العقارى Future Academy التجربة التركية فى إدارة البلديات وتطبيقاتها فى العالم العربى Future Academy

Is this the right course for you?

Rate our content

Didn't find what you were looking for ?