Certified KPI Professional and Practitioner

Course details

Selection and data gathering are considered by practitioners all around the world to be the most challenging aspects in working with Key Performance Indicators (KPIs). A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected to be centralized in performance reports.

The KPI Institute has developed a rigorous KPI Measurement Framework that embeds 10 years of research in the field and relies on best practices applicable in the real business environment.

This learning program is structured on two levels of certifications:

Certified KPI Professional - a three days training course focused on developing know-how in working with KPIs. The certification can be obtained by taking a multiple question Certification Exam in the last day of the course.

Certified KPI Practitioner - a two days training course meant to improve the practical skills in working with KPIs and developing instruments like scorecards, dashboards and KPI documentation forms. The applied exercises of this course will enable participants to complete a trial run of all the steps required to complete the portfolio which is the basis of the KPI Practitioner Certification.

The exercises will reflect a complete KPI implementation case study, from project planning to KPI data visualization. The training courses can be accessed individually. However, participants are eligible to receive the KPI Practitioner Certification only if they are KPI Certified Professionals.

5 Benefits

• Develop the project plan for a KPI implementation initiative;
• Practice a sound framework to ensure KPIs are aligned to strategy;
• Receive personalized feedback on developing the KPI portfolio of instruments;
• Expand your business network by becoming a member of the international Certified KPI Professionals Community;
• Access +15 templates that help you implement a KPI Measurement Framework in your organization.

Learning Objectives

• Understand KPI measurement challenges and how to address them;
• Select KPIs for scorecards and dashboards from the organizational to the departmental and individual level;
• Develop a KPI implementation project plan;
• Optimize the KPI activation and data gathering process.
• Differentiate between objectives, KPIs and initiatives; Understand KPI selection in different contexts;

Evaluation 

The certification process is finalized when you complete all stages of the learning experience. You will receive a: 

• Certificate of Completion: after completing pre-course activities, passing the Certification Exam and the Learning Assessment Quiz;
• Certificate of Attendance for Certified KPI Professional: after participating at the 3 days of on-site training course;
• Certificate of Attendance for Certified KPI Practitioner: after participating at the 2 days of on-site training course;
• Certified KPI Professional diploma: after you have successfully completed all of the 3 stages of the learning experience